Privacy Policy

Therapist Sanne Homewood, who is working in an online environment, is responsible for the processing of personal data as shown in this privacy statement. Correspondence address: Tweede Willemstraat 41b, Groningen, the Netherland, +31612375300. Sanne Homewood is the Data Protection Officer of the above trade names. She can be reached at sannehomewood@gmail.com

1. PERSONAL DATA WE PROCESS

We process your personal data because you use my services and/or because you provide this information to me yourself. The digital file also contains short notes/keywords about relevant information you provided to me for the treatment. Only Sanne Homewood has access to the data in your file. First and last name / Date of birth / Phone number / Email address.
For proper treatment it is necessary that I create a file with key words about what was discussed during the consultation with regard to the problems you experience, the goals you want to achieve and important events in your life. In addition, it is noted which interventions have been made. This is also a legal obligation imposed by the WGBO.

The file also contains information that is necessary for your treatment, and which I will only request from another healthcare provider such as a general practitioner after your explicit permission. I have a legal duty of confidentiality (professional secrecy) and I do my best to guarantee your privacy.
This means, among other things, that I:
– handle your personal and any medical data with care,
– make sure that unauthorized persons do not have access to your data

2. THE DATA FROM YOUR FILE CAN ALSO BE USED FOR THE FOLLOWING PURPOSES

– To inform other care providers, for example when the therapy has been completed or when a referral is made to another practitioner. This only happens with your explicit permission.
– For use for observation, during my absence, provided this has been agreed with you.
– For the anonymized use during peer review and supervision.
– A small part of the data from your file is used for the financial administration, so that I can draw up an invoice. If I want to use your data for another reason, I will first inform you and explicitly ask for your permission.

3. SPECIAL AND/OR SENSITIVE PERSONAL DATA THAT WE PROCESS

My website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at sannehomewood@gmail.com and we will delete this information.

FOR WHAT PURPOSE AND ON THE BASIS OF WHAT BASIS WE PROCESS PERSONAL DATA
We process your personal data for the following purposes:
– Sending appointment confirmations.
– A digital questionnaire for anamnesis and preparation for the intake interview.
– Handling the payment.
– To be able to call or e-mail you if necessary to carry out our services.
– Keeping you informed by e-mail of information that may be important to you.
– For legal obligations such as data required for the tax return.

5. PRIVACY ON THE CARE NOTE – If applicable

The care bill you receive contains the information requested by the health insurer, so that you can declare this bill to your health insurer.

– Your name, address and place of residence.
– Your date of birth.
– The date of the treatment.
– A short description of the treatment, such as ‘treatment counseling’, ‘couples therapy’.
– The costs of the consultation.

6. AUTOMATED DECISION-MAKING

We do not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, a practitioner).

7. WE USE THE FOLLOWING COMPUTER PROGRAMS OR SYSTEMS

– Mijndiad for invoicing purposes, questionnaires, appointment confirmations and a digital file.
– Calendly for calendar management.
– WordPress for maintaining the website.
– Gmail for sending emails.
– Remarkable for making digital notes during the consultation.

8. COOKIES, OR SIMILAR TECHNIQUES, WE USE

We use cookies on the websites primarily to provide visitors with a more personalised user experience.

9. VIEW, MODIFY OR DELETE DATA

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to sannehomewood@gmail.com.
To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
We would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

10. HOW WE PROTECT PERSONAL DATA

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us at sannehomewood@gmail.com

11. RETENTION PERIOD

The data in the client file will be kept for 20 years as required by the law on the treatment agreement. N.B. We do not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. We remain responsible for these processing operations.